What is your turnaround time?
Typically, we process and ship orders within 3-7 business days. If you'd like to receive your order sooner, just let us know and we'll work with you to get your order to you asap!
What are your minimums?
Our minimums are as follows:
Opening order amount = $120
Re-orders = $90
Greeting Card Minimum Quantity = 6 of each style
How will my order be packaged?
All orders are packaged in a way that keeps products protected while being as eco-friendly as possible. Greeting cards and envelopes come in clear, compostable sleeves to help protect products on your store shelves. All wholesale orders are sent in the lightest, smallest box possible and sealed with recyclable, reinforced kraft tape to keep your deliveries safe.
How are wholesale orders placed?
If you're interested in placing a wholesale order you can use our direct link on Faire or reach out to us through our contact form to open an account.
What is your return policy?
We typically don't accept returns, though we deal with them on a case by case basis. For more information, you can view our shop policies page.
How much is shipping?
Shipping depends on your location! We currently only ship within Canada. Our shipping is charged at a flat rate based on the tier you fall into. Our shipping tiers are as follows:
The Local Loop - This includes everyone in Ontario with a postal code that starts with an L or an M. Shipping for this region is $11.
Within Reach - This includes everyone else in Ontario and Quebec. Shipping for this region is $13.
Across Canada - This includes everyone in British Columbia, Alberta, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, and PEI. Shipping for this region is $15.
Remote Canada - This includes everyone in Newfoundland & Labrador, Yukon, Northwest Territories, and Nunavut. Shipping for this region is $18.
You can find more information about shipping on our Shop Policies page.